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Use AI Inc. complaints

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2093 Philadelphia Pike #7776
Claymont, DE 19703 | Get Directions

(844) 422-5395

https://use.ai/

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Total Amount in Dispute:
$60.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Use AI Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Use AI Inc.

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3/29/2026

RESPONSE: Complaint was not answered Amount in Dispute: $29.99 Amount Settled: $0.00

Customer Complaint

3/3/2026

I was charged for an AI subscription I didn't request. I am worried about losing rights if contacting the website. I will love this to be cancelled and refund initiated. want to know response time and my options. Resolution Sought Refund of $29.99 to my account First bank of Nigeria 2026988212

3/5/2026

RESPONSE: Complaint was not answered Amount in Dispute: $29.99 Amount Settled: $0.00

Customer Complaint

2/9/2026

They charged me $29.99 for my cash out card after telling me I get a 7-Day free trial and they were not supposed to charge me I believe that this was a scam because after I contact support they continue to ask me for my bank information over and over and over and other personal information into emails and cash app told me to block the emails because they said it was probably a scam and they were using an email address that was not a legitimate email cash app opened a dispute and but denied it so they still will not give me my money back and when I called the number for customer service it does not ring the number they gave me is +1 844-422-5395 I have some emails I would like to upload as evidence as well Resolution Sought I want my money refunded back to my bank account and I want to report this as a possible scam I also filed a report with the FTC

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