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V & M Motors complaints

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27 Sammys Mobile Home Park
Schuylkill Haven, PA 17972 | Get Directions

(570) 593-5285

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against V & M Motors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against V & M Motors

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1/15/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/20/2022

See owner of this establishment strung me along telling me that a car was fine when it was about to break down assured me that it won't break down it broke down wasn't worth any money could get nothing but $100 for it. This guy is a scam artist and he sells lemon cars, but he doesn't do anything to just sells them after he cleans them put some liquid in them even said he put lacquer in one of his cars engines. Resolution Sought I would like to be re-compensated for a car that wasn't worth anything and have the shut down as a business possibly I think he's ripping off a lot of people and endangering people in cars that are dangerous.

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