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Vallejo Mobile Estates LLC complaints

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285 Lincoln Road W
Vallejo, CA 94590 | Get Directions

(707) 644-4647

http://www.mhvillage.com/parks...

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Total Amount in Dispute:
$15,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Vallejo Mobile Estates LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Vallejo Mobile Estates LLC

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3/9/2023

RESPONSE: Complaint was not answered Amount in Dispute: $15,000.00 Amount Settled: $0.00

Customer Complaint

2/13/2023

I been living at 301 San Marcus drive Vallejo California 94590 for the years now taking care of my aunt and uncle Leroy and Deborah , my uncle Leroy Johnson died last year in February bfor he died Leroy and my aunt gave me a rental agreement so that I could stay in the house couse my aunty Deborah moved out my uncle Leroy owns the house it's a trailer house in a trailer park and I sent Vallejo mobile estate a money order for rent $576.80 they sent my money orders back to me saying they didn't want me to live here and that I could pick the trailer up and move it.i told my aunt and she said to send my money orders to get ad she would pay it for me I was sending money orders to her to pay the rent since 8/1/22 and the Vallejo mobile estate manager Sharon said that they didn't receive any money from my aunt from me then I sent Vallejo mobile estate a season of sharing application and a cal v application and she said she wasn't excepting rent from me and that they want me to move I am a 50 year old native of Vallejo American my family members was in the military and I grew up on mare island alameda and Oakland naval bases my uncle Leroy Johnson was a mare island veteran and been living in this house trailer since 1986 and I am being discriminated against because of color race disability and religion it's not many colored folks that stay in the Vallejo mobile estate trailers and about ten years ago it was predominately colored people living here but not now Resolution Sought Let me stay here n my uncle's trailer stop making me move this trailer which is impossible start excepting my rent money stop harassing me by turning of the electricity and the water pick up my garbage on garbage day and stop stealing my mail and stop treating me like im not an American and a human being I am a disabled 50 year old woman im single with my two dogs

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