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Velur Enterprises, Inc. complaints

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20700 Ventura Blvd Suite 301
Woodland Hills, CA 91364 | Get Directions

(818) 786-0024

http://www.velurii.com

Monday - Friday 8:30 to 5:00

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Total Amount in Dispute:
$65,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against Velur Enterprises, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against Velur Enterprises, Inc.

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8/26/2024

RESPONSE: Agreed to make an adjustment Amount in Dispute: $65,000.00 Amount Settled: $0.00

Customer Complaint

8/12/2024

I am writing to file a formal complaint against Velur for providing multiple false statements, profit reports, and misleading information about comparable land sales. I have held the land for nearly four years now, under the impression that solar companies would be making lease offers on my property, as was originally promised. When I initially questioned why the land was priced so cheaply and why solar companies wouldn't simply purchase the land themselves, I was told that these companies prefer leasing to avoid tying up their funds. The explanation given was that leasing allows them to control more land with less capital, keeping their solar businesses operational. This seemed reasonable at the time, but I am now beginning to doubt the validity of this information. Despite Velur's continued assurances about promising solar projects, there has been no tangible progress or offers for landowners like myself. I am seriously concerned that this may be part of a larger land banking scam. Given these circumstances, I would like to explore the possibility of initiating a class action lawsuit against the company to recover the amount I paid for the land. Please advise on the next steps I should take. Resolution Sought I just want to recover the full amount I paid for the land.

Company Response

8/14/2024

We just received this complaint yesterday and wish they would have talked with us. They never reach out to us. According to the complaint they want their money back, the money they paid for the land. We have no problem buying the property back. We do not want any of our clients unhappy.

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