Find a reputable business?

Complaints and Resolutions

Vivint Solar Developer LLC complaints

Read Complaints File Complaint View Full Report

1800 West Ashton Blvd
Lehi, UT 84043 | Get Directions

(801) 845-0286

http://www.vivintsolar.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Vivint Solar Developer LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Vivint Solar Developer LLC

Sort by

2/16/2026

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

1/21/2026

Salesmen from sun run went door to door and approached me to upgrade my solar and install a battery back up so I can save on electric bills in less than I paying before., but after they installed this battery system I never save any instead paid more than I paid before , they told me before that I will pay only $150/mo of electric bill and he didn't mention too abt the lease i going to pay on this battery system for 25yrs i just found out after one month when they Sun run called me to collect $157/mo for the lease fir the first month and after that going up every year till 25yrs. I called the salesman but only recording abd never return my call . His name is Daniel Resolution Sought I would like them to withdraw and take out this solar battery system i was misled when they sell me this product they said that they will upgrade my existing one but not they added another financial burden on my part. Thank you if you guys can help me on this. Because I don't want to pay this for the rest of my life and for info I'm retired and of limited income so I have to squeeze my expenses to survive..

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile