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VO Metal Center complaints

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1630 91st Avenue NE
Blaine, MN 55449 | Get Directions

(612) 315-9009

https://vometalcenter.com/

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Total Amount in Dispute:
$216.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

3 complaints against VO Metal Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
3	Unanswered

3 complaints against VO Metal Center

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1/9/2023

RESPONSE: Complaint was not answered Amount in Dispute: $67.86 Amount Settled: $0.00

Customer Complaint

12/14/2022

This company sells metal signs I bought my sign on October 20th of 2022 the company took my money and never sent the item I have called I have text I have message on messenger Facebook I have commented on Facebook, I have sent emails, they will not send any responses back and they will not send or ship my item and they will not refund my money. No item ever received or shipped. There are numerous complaints on social media about the same thing. Resolution Sought Ship the product immediately or refund my money.

1/4/2023

RESPONSE: Complaint was not answered Amount in Dispute: $55.00 Amount Settled: $0.00

Customer Complaint

12/9/2022

Placed order well over a month ago-says turnover rate is 5-15 business days. Have tried emailing, sending Facebook message on the website-no response-they delete all poor reviews and negative comments. So many people have been scammed Resolution Sought Refund me my money and stop scamming people-website needs to be shut down

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