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Volks Anwalt complaints

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100 Park Avenue 16th Floor
New York , NY 10017 | Get Directions

(646) 685-8850

http://www.volksanwaltlaw.com

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Total Amount in Dispute:
$4,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Volks Anwalt closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Volks Anwalt

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7/20/2022

RESPONSE: Complaint was not answered Amount in Dispute: $4,500.00 Amount Settled: $0.00

Customer Complaint

6/24/2022

Volks Anwalt scammed me for $4,500.00 in 2017 and left me and my family homeless! Volks Anwalt told me that they would help me save my home from being foreclosed on. Had us file for bankruptcy as this would stop the foreclosure they said. Well nope the foreclosure still happened we lost our home and was evicted. We were told don't worry about anything that they had it handled next thing we are being handed eviction papers. When trying to contact someone anyone about it all I got was voicemail after voicemail. No one would call us back I emailed every email address that I had from that place and still nothing. Once they had full payment from us they just cut us off completely. Resolution Sought I want my money refunded and compensation! I honestly think $10,000.00 is reasonable enough For what my family and I had to go through. They didn't keep their word like they said and I have recordings of our conversations, stating and that "we will help you save your home." I fell into a deep deep depression because of that. So I think that $10,000.00 is very reasonable it should be more for what I had to go through and my family. I should ask for way more but I'm not.

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