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Walmart Fuel Station complaints

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1501 North Dale Mabry Highway
Tampa, FL 33607-2552 | Get Directions

(813) 872-6992

http://www.walmart.com/store/1...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Walmart Fuel Station closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Walmart Fuel Station

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12/15/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

11/19/2024

I have had my credit card compromised three times when I purchased gas from this station and suffered some financial losses. I tried to buy gasoline at 9:00 am this morning and the attendant refused to accept cash for payment because according to her their machine was "broken". I have family and friends who have reported similar experiences with their credit cards. I suspect that a scam is going on in this gas station . Please investigate and give me a feedback. Thank you. Resolution Sought Investigate and stop this scam.

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