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Walmart Supercenter #1310 complaints

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5555 South Us Highway 41
Terre Haute, IN 47802-4715 | Get Directions

(812) 299-4677

http://www.walmart.com/store/1...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Walmart Supercenter #1310 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Walmart Supercenter #1310

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12/26/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

11/30/2022

When we were shopping at the Walmart on 3rd street in Terre Haute, Indiana this morning at 8am there was this horrendous smell in the back part of the store by the meat, egg, milk even down to the middle of the food area. We stayed 10 minutes in the area to finish shopping,but all 3 of my family members were getting nauseated. Others shopping around us were experiencing it as well. I felt so bad for the workers. I asked and they said they they were cleaning the sewer lines. I talked to a lady manager at customer service as well. We were finally feeling better when we got home 30 minutes later. I feel this was dangerous for your customers and your workers. I am visiting relatives and am from out of state. Very bad experience. Resolution Sought .

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