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Walmart Supercenter #1458 complaints

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3040 Battlefield Parkway
Fort Oglethorpe, GA 30742-4004 | Get Directions

(706) 861-4698

http://www.walmart.com/store/1...

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Total Amount in Dispute:
$350.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Walmart Supercenter #1458 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Walmart Supercenter #1458

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11/23/2022

RESPONSE: Complaint was not answered Amount in Dispute: $350.00 Amount Settled: $0.00

Customer Complaint

10/28/2022

Well about two drones in two days the drones will not connect with the remotes had to take them back the card I pulled it off of you cannot reload so I had to get a gift card and spend my money there when I didn't want to I feel like I got robbed they do this s*** every time anything electric is not work right you have to return it and then they give you a gift card cuz I had a government Visa card that was loaded that you could not reload I ordered a thing for my car it same thing will not connect everything I bought over there I've had to take back because it's been used and put back in the box I think it's not right when you can't load the money back on a card that they put it on a gift card to make sure you spend it at their junk facility of b******* everything there is not not what it's supposed to be the reselling tore up crap they shouldn't be in business I would never go back out there and spend no money again. Resolution Sought No I think they should give the people back their money if it comes off a card you can't put it back on because I don't want none of the junk anything this electronic and don't work any kind of warranty you might as well wipe your butt with it because between the people that made it in them they will kick you back and forth until you want to scream or run your car through the business I done went through this over $150 watch

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