Find a reputable business?

Complaints and Resolutions

Walmart Supercenter #1607 complaints

Read Complaints File Complaint View Full Report

10180 US 522 South
Lewistown , PA 17044 | Get Directions

(717) 242-6201

https://www.walmart.com/store/...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Walmart Supercenter #1607 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Walmart Supercenter #1607

Sort by

6/16/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/21/2024

Okay it's 10:36 p.m. Sunday May 19th and I go into Walmart Supercenter in Lewistown Pennsylvania I drive a cart I proceed to go shopping the hours are listed closes at 11:00 and the service center refused me to shop in the store said they are closed but you're website and store hours listed on the front says 11 p.m. Well since your hours are posted closes at 11:00 I think it's a disputed fact or my behalf and I should be at least giving some kind of a gift certificate considered I drove 15 miles to go shopping and with denied access to the store whatever your hours are listed on the front door closes at 11:00 p.m. and the service center refuse me at 10:36 told me I cannot shop Resolution Sought Well since your hours are posted closes at 11:00 I think it's a disputed fact or my behalf and I should be at least giving some kind of a gift certificate considered I drove 15 miles to go shopping and with denied access to the store whatever your hours are listed on the front door closes at 11:00 p.m. and the service center refuse me at 10:36 told me I cannot shop

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile