Walmart.com complaints

i placed an online delivery order with Walmart back on January 13th, which was supposed to be delivered the next day on January 14th. after getting a notification saying that the delivery was completed, I looked outside and there was no delivery at my front door, like it usually is. i went to the Walmart app to see what happened and noticed that they had delivered my order to the wrong address. the proof of delivery photo was undeniably Not my residence. the photo shows a residence with red bricks, and i live in an apartment with grey siding. i contacted Walmart 5 different occasions about this issue and they would not approve my refund. I don't understand why they keep denying my request because I have screenshot proof that they delivered to the wrong address. i am tired of dealing with Walmart, and as a final attempt, I am contacting you guys, with hopes of getting this resolved. this is so wrong when I have tons of proof showing that I was wronged by Walmart. thanks for your help. Resolution Sought at this point, only a refund for the total price would be acceptable.

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Had to order in with Walmart it was going to be an order they were going to ship same day delivery. In the afternoon around 4:00 they kept saying nearby five stops away. This went on for almost 2 hours and I looked at where the car was and it was on the other side of town. They said they attempted delivery and would attempt again . Delivered two items that evening, the two most important items is 7UP zero bottles did not come. Attempted chat attempted email. Email said it was not monitored chat said to reschedule or ask for refund. But those options are not available. Attempted to call the number given me attempted to email, attempted chatting nothing but robots. Extremely frustrated as they were even near my house and at the time they said they attempted at 5:52 p.m. I was right here in my living room with the curtain open and the app was still showing them the on the other side of town. It's possible they entered the address incorrectly in their GPS because I get deliveries almost daily from Walmart. Very frustrated that you're unable to communicate with anybody and get any results. One message even told me that I couldn't file for anything because it was against their policies. This isn't right even though it's just $8 this isn't right. Order number 200014389201629. Diana Downing Jan.30th Resolution Sought Refund or delivery happen. And they need to realize it was their mistake and maybe communicate with the driver and where the seven oup zeros went on the other two items were delivered later that evening. It says they will attempt to deliver again but nothing no communication.

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