Walmart.com complaints

10/18 I placed an express order around noon. Due to having perishables it was to be delivered within 2 hours. App alerted my order was shopped at 2pm around 3:30 I called the store and advised them the o stated by the app due to a delay, I called the store, via app help center and had the help center call me to cancel the order. I was advised it was cancelled and funds would be refunded within 10 days. At 7:40 we receive an alert that the items were on the way, I immediately contacted the local store and was told that Bria wasn't there to call back tomorrow. I called the help center back and was told I had to accept the order but I would still be refunded due to the improper delivery photo submitted, finding out the driver had been at a Mexican restaurant for 2 hours and the for being spoiled. I have contacted Walmart and provided them with their customer service agent chats and recorded calls evidencing tat all I have mentioned is correct and noted and to just keep calling but I would probably never get the refund at the point. Secondly, 2/1 I placed an express order around 5pm. App showed to be delivered by 6; then 8:30. However I kept getting alerts (4) total that the person shopping had to stop the order due to issues out of their control. At 9:18 I canceled the order with an agent & via the app. I was told via the app and agent that it was already rescheduled for the next day but she would still cancel. At 11:30 pm a delivery alert came. Agent said it would refund 48 Resolution Sought To receive my funds back on an e-gift card or I'll proceed with canceling my membership and see if and I can do for further action.

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I placed an order on Walmart.com at 530 am on Thursday January 9, 2025. The merchandise was to be delivered by 8 pm same day. At 500 pm I received an email stating the ordered item was no longer available. I contacted Walmart support by phone at 515 pm. I was told that the item was available, and that the delivery driver had cancelled the order and to rest assured my item would be delivered on time. I called support again to check on the status of my order, and was told by a different representative that the person I spoke to prior gave me false information. The order would not be delivered until next Monday. I advised them to cancel the order and to refund my money. They said that it would take 7-10 business days to receive my refund. I asked the employees name and they would not provide it. I asked to speak with a supervisor and the refused. I asked again to refund my money for a product not delivered and they refused. Resolution Sought Refund, lawsuit, violation of consumer protection laws.

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