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Walt Massey Automotive Inc complaints

11241 Old Highway 63
Lucedale, MS 39452
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(601) 202-0013

http://www.waltmassey.com

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Total Amount in Dispute:
$1,000.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Walt Massey Automotive Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Walt Massey Automotive Inc

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4/30/2025

RESPONSE: Complaint was not answered Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

4/3/2025

Bought a Toyota Tacoma a month ago. The sales manager told me there was 2 hazard lights on ,the air bag and an exclamation point, and he wanted to fix the problem before I drove off. I picked the car up a few days later. He charged me 200 when he said he would do it. I went to Firestone to get it fixed. Turns out the battery was dying, it needed a new timing belt, the oil was low, and it needed an alignment. I paid for that. He also told me the transmission is not working properly, to take it to a Toyota dealership so they can fix it because they have a machine that collaborates it. The car shakes when I'm driving. The air bag light has been on since I bought it. The sales manager said it was unsafe and he would fix it (1st paragraph). Resolution Sought Fix my air bag and the transmission. And my refund of 200 dollars they said they would give me 2 weeks ago. Still don't have it

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