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We Fix Broken Stuff LLC complaints

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302 North Sycamore Unit 12
Mesa, AZ 85201 | Get Directions

(602) 679-2312

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Total Amount in Dispute:
$845.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against We Fix Broken Stuff LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against We Fix Broken Stuff LLC

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6/24/2021

RESPONSE: No response term assigned Amount in Dispute: $845.00 Amount Settled: $0.00

Customer Complaint

6/24/2021

Yeah I had some work done from we fix broken stuff. The boss man named Scott he did the work and it was the worst job of my life. He had to call somebody in to finish the job. That is bad business he doesn't know how to run a business and he doesn't know how to do the work thank you. Resolution Sought I just want people to know not to trust this company whatsoever they even had ex villains working for them

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