Complaints for Websites in Los Angeles, CA - 13220494

6100 Wilshire Blvd. Suite #360
Los Angeles, CA 90048 | Get Directions

(323) 934-2984

http://www.profit-sites.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unfullfilled contracts, and failure to honor their "10 x money back guarantee." Customers complain once the company collects the fees associated with the offer, they make no further effort to provide services to buyers. Complainants allege they are unable to reach the company by phone or e-mail. Customers reportedly experience difficulties obtaining refunds due to inaccessable phone lines, unanswered e-mail messages, and refused or returned mail by the U S Post office.

Complaint Closing Statistics

0 complaints against Websites closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Websites complaints