Find a reputable business?

Complaints and Resolutions

Wells Fargo Advisors complaints

Read Complaints File Complaint View Full Report

One North Jefferson Avenue
Saint Louis, MO 63103 | Get Directions

(866) 224-5708

http://www.wellsfargoadvisors....

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$100,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Wells Fargo Advisors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Wells Fargo Advisors

Sort by

4/14/2022

RESPONSE: Complaint was not answered Amount in Dispute: $100,000.00 Amount Settled: $0.00

Customer Complaint

3/21/2022

In 2005 my mom and I decided to close and cash out our Portfolio accounts. Total assets $260,797.97. Wells Fargo Advisors paid us 146,557.96. I have been questioning the missing money for years through lawyers and wells Fargo. I finally received an answer on March 14, 2022 from Nathan S. Case advisor commercial, investments, and centralized complaint executive office. He said one of our accounts was duplicated. He also said " THE STATEMENTS MISREPRESENTED THE REAL VALUE" He thanked me for bringing this error to their ATTENTION! $100,000.00 error in black and white for years? Resolution Sought I would like them to have accurate statements, and be accountable to their account holders. Replace the $1000,000.00 they took from our account. Let everyone know that the dollar amount on their statements are not accurate. I would like the IRS to look into their practices.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile