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Wenger Law complaints

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4051 Windsor Road
Boardman, OH 44512 | Get Directions

(724) 322-6138

https://attorneywenger.com

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Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Wenger Law closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Wenger Law

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12/11/2022

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

11/10/2022

I hired David Wenger to represent my nephew Scott Smith in a parole violation. He talked to him at the jail, then I sent him some information then nothing he said they would have a trail or something nothing happen I tried to write a letter and called even sent text messages no response. I feel like he did not do what he said completely. I have all the text I sent him and records of the phone calls also I had to tell him he was moved to a state prison. Resolution Sought I would like some kind of refund since he did not complete his obligation to me and my nephew.

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