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Whatsyourvicemasssage complaints

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1002 Katy Gap Road
Katy , TX 33435 | Get Directions

(561) 403-6662

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Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Whatsyourvicemasssage closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Whatsyourvicemasssage

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1/24/2024

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

12/29/2023

I reported a fraudulent Behavior on my Discover Bank account Sept. 21, 2023. 1) Walgreens for 105.00 2) Corporate for 500.00 Walgreens is Florida and the The name of the business that is affiliated with Corporate is (Whatsyourvicemassage ) which Dicover Fraud Department said. I google the info. I found out that the company is using someone else's address and her phone number is from Florida as well as the purchase from Walgreens. Discover, credited me the 105. 00 but didn't Credited me the 500. That's why I am here asking for your help. Resolution Sought If the Company exists refund my money or If the Company does not exist. I would like documentation stating that this Corporate ( whatsyourvicemassage) does not exist. And I would like to be made whole

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