Williamstown Family & Cosmetic Dentistry complaints

My email to them -Also I called Cigna dental insurance to get there money back too, I'm not sure if there is more to add with 80.50 that was sent to collections; which will hurt my credit. I am writing to provide feedback on my recent experience with your dental office. After three visits to see Tyler, I had to discontinue service with your establishment. On all three visits, the fillings fell out within hours of each appointment. I informed Tyler on my third visit that this would be his last chance, but unfortunately, the filling fell out a couple of hours later. In addition, I was confused when Kara sent me a friend request on Facebook. I called the office and asked her why she sent me the request. She explained that it was a mistake or misunderstanding. She then told me not to call the office back too. This is so unacceptable. I was then contacted by the billing office about an $80 charge. I explained to the representative that on all three visits, the fillings fell out, and you have already collected enough from my insurance. I am disappointed with the service I received and will be contacting the state dental and pharmaceutical boards to file a complaint and looking for legal representation too. I hope that you will take this seriously and work to improve your services. Resolution Sought Refund money. I would like an investigation on the dentist Tyler Austin, he was new to the company and every time he worked on my mouth it all fell out and one tooth now is removed from a new dentist. Also investigation on why the receptionist asked for me to be friends on facebook. Again yesterday I picked up my files. And to wake up to Kara the receptionist asking to be friends was harressment.

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