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Wind N Sea Towing complaints

3540 Kurtz Street
San Diego, CA 92110
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(858) 488-8697

http://www.facebook.com/pages/...

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Total Amount in Dispute:
$8,000.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Wind N Sea Towing closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Wind N Sea Towing

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1/29/2023

RESPONSE: Complaint was not answered Amount in Dispute: $8,000.00 Amount Settled: $0.00

Customer Complaint

1/3/2023

And November 2nd 2022 at 1:58 p.m. my car stalled at a stop sign and wouldn't start I called AAA they just passed your driver who only serviced batteries you check my battery and check my starter told me my starter was bad and I said how do you know that well there's a wire it's creating smoke so basically I told him why I shouldn't start my car then should I he proceeded it started anyway he went and got a crowbar to try to shorten out one of the wires I guess I don't know I'm not a mechanic basically about 10 times later he got the car started but the engine sounded horrible sounded really bad so I turned it off of immediately because I know it'll create more damage so basically I asked him all I want to be is towed to all I wanted was to be towed to a certified mechanic he then contacted his company they sent another driver with a truck to tow my car he tried to start my engine too so we can get it on his truck I turned it off immediately and told him don't ever do that again don't you hear that engine that doesn't need to be started anymore told me to certified mechanic AAA tow yard certified the next day my car was diagnosed as having metal shavings in the oil and a cylinder that has low compression now I'm a and I needed an engine replacement I feel these tow truck drivers are liable because they wouldn't listen to me they took it upon themselves to act like they were mechanics when they're not certified mechanics I try to make seller attempts to contact them a Resolution Sought I would like them to replace my engine that they damaged and I also need to be reimbursed for 30 days of backup lost wages as a driver for Uber part time and I also would like AAA not to use these services from when did she towing because you have several poor reviews I don't trust your company they've been very rude to me and that's very unprofessional working with the public I'm very nice and orderly and I'm a service-connected it's on disabled veteran I expect no less than them to replace my

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