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WMD Roofing LLC complaints

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1610 Posey Lane, Suite 204
Sulphur Springs, TX 75482 | Get Directions

(214) 600-7157

https://www.wmdroofing.com/

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against WMD Roofing LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against WMD Roofing LLC

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2/9/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

1/14/2022

This company put a roof on my rental property and after work was complete when it it rained it started leaking each time. it rained 4 different times. I called them out because the job was done incomplete. There was a lot of damage done inside my house. Floors , walls, and tenants belongings. They said they would take care of the damages because they were insured and now they are ignoring my calls and refuse to communicate at all. There is a lot of mole and the floor is sinking in spots from the rain coming in the home 4 different times. The owner will not call me back. Resolution Sought Take care of damages they said they would damages to floors , wall, mold from rain inside of house. Ceiling tiles from rain.

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