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Woda Cooper Companies, Inc. complaints

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500 South Front Street
Columbus, OH 43215 | Get Directions

(614) 396-3200

http://www.wodagroup.com

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Total Amount in Dispute:
$500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Woda Cooper Companies, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Woda Cooper Companies, Inc.

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3/9/2023

RESPONSE: Complaint was not answered Amount in Dispute: $500.00 Amount Settled: $0.00

Customer Complaint

2/13/2023

They won't repair Resolution Sought Fix it

11/15/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

10/20/2022

This is a development company. They buy old apartments and fix them up. I live at Royal Oak Apartments in Smithville TN. His phone number is 440-821-0849. He bought my apartments and refuses to fix anything. My floors are falling in. I'm in a wheelchair and it's unsafe. My heater hasn't worked in 2 days and it's down to the 20's. The window's will not open. The apartments are over run with water bugs. I'm freezing and afraid I'm going to fall through my floors. Resolution Sought Apartments to be fixed safely and the water bug infestation eliminated. A wheelchair ramp that's safe for me to use. A laundry room that has washer and dryers that work and are handicapped accessible.

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