Complaints for Worldwide Imaging Corp. in Chatsworth, CA

21821 Plummer Street
Chatsworth, CA 91311 | Get Directions

(818) 407-2730

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complainants allege this company calls offering printer or toner cartridges, sometimes as a buy two get one free offer or as a free trial. Others allege receipt of unordered cartridges or the company claims they agreed to purchase a specific number of cartridges to receive the special price.

The company responds to complaints by removing complainants from their calling lists, picking up unwanted cartridges or stating they show no additional pending orders.

Complaint Closing Statistics

0 complaints against Worldwide Imaging Corp. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Worldwide Imaging Corp. complaints