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X Corp complaints

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1355 Market Street, Suite 900
San Francisco, CA 94103 | Get Directions

(415) 222-9670

http://www.twitter.com

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Total Amount in Dispute:
$11.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

7 complaints against X Corp closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
7	Unanswered

7 complaints against X Corp

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5/20/2026

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/24/2026

Twitter/X Banned My IP Address believe Twitter/X Banned My IP Address because every time I try to create another Twitter/X Account I keep receiving a Error message saying that Oops, something went wrong Please try again later (As Shown in the Picture) So I waited for 4 days then I try to create my Twitter/X account again but I keep receiving the same Error message. Also I tried to the clear cache, clear storage, use different browsers, delete the Twitter/X App reinstall it, updated the Twitter/X App, Restart my phone and use different devices but unfortunately I keep receiving the same Error message then I contacted Twitter/X Customer support through the Twitter/X help center but unfortunately they were no help at all. Resolution Sought I just want Twitter/X to Unban my IP Address so I can able to create my Twitter/X Account Again.

5/11/2026

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/15/2026

I am filing this complaint to contest the permanent suspension of my X account, @awsanagi, which was flagged for "inauthentic behavior" on April 7th, 2026. I am a professional artist, and I use this platform as a digital portfolio to showcase my original work and connect with clients. The claim of "inauthentic behavior" is factually incorrect and appears to be a result of an error in X's automated moderation systems. Resolution Sought I am requesting a manual review of my account by a human moderator to verify that the account is operated by a real person and contains original content. Upon verification, I request the immediate reinstatement of my account @awsanagi and the removal of any "inauthentic" flagging on my record.

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