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Xit Consulting, LLC complaints

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433 North Camden Suite 400
Beverly Hills, CA 90212 | Get Directions

(866) 687-1113

http://www.xitconsulting.net

Monday-Friday:
8:00 AM-6:30 PM (PST)

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Total Amount in Dispute:
$450.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Xit Consulting, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Xit Consulting, LLC

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12/13/2021

RESPONSE: Complaint was not answered Amount in Dispute: $450.00 Amount Settled: $0.00

Customer Complaint

11/17/2021

I am an independent contractor who performed several repair jobs for Mr. Michael Jones, with strategies and tricks he has made fun of me by withholding my payment. The work carried out was the installation of 48 linear feet of rain gutters at the address 2012 W 99 Th Los Angeles CA 90047 owned by Lee Porter. All this supported filmically and with the invoice 0000087 issued by my company through the Square platform. I very respectfully and immediately request the payment owed since the work was carried out and delivered to satisfaction. Resolution Sought Immediate payment of the agreed work. 450 USD

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