Xpress Tax Services complaints

I visited Mike at Xpress Tax Services in April, 2024, to see if he can do my W2 for year 2023 & 2022. He seemed welcoming and helpful at first glance of meeting him and I was terribly wrong. Mike told me I needed all my W2s in hand and I only had the W2 year 2023 with me. So Mike told me to leave the W2 for year 2023 with him and email him the W2 for year 2022, so he can proceed forward in doing my taxes and Mike mentioned when I email him the 2022 W2 to mention who I'll be claiming. I have a son who is 4 years old, so I naturally stated in my email to Mike at Xpress Tax Services that I'll be claiming my son on my taxes for years 2022 & 2023. Furthermore, weeks go by without any response so I call Mike at Xpress Tax Services and inquire what's the status and Mike replied to visit him in the office so I did. At our office meeting Mike said my fiancé already claimed my son in year 2022, and that I had to give him upfront that day $250 to take my son off of my fiancé's account and add it to mine. After hearing this I immediately called my fiancé and told her what Mike had purposed. My fiancé told me over the phone not to do that, or she would have issues with the IRS. I'm naturally naive and don't understand these things, so after hearing my fiancé's reply I immediately became suspicious of Mike and his practice at xpress Tax Services. I told Mike at xpress Tax Services that I don't have $250 to give him nor do I want to proceed with his option. I told Mike to file my taxes Resolution Sought That Xpress Tax Services gives me my 10-40 document that IRS is inquiring about. And for Mike at Xpress Tax Services to be investigated for malpractice and incorrectly doing things especially for offering money to do unlawful acts that later IRS can punish you for. And an investigation on his prices which he changes as he wants, as well as his licenses and how he handles his customers private information which includes private address, social security numbers and more. Thank you.

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