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Yidio complaints

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650 Mission Street 1st Floor
San Francisco, CA 94105 | Get Directions

http://yidio.com

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Total Amount in Dispute:
$55.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Yidio closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Yidio

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1/23/2022

RESPONSE: Complaint was not answered Amount in Dispute: $55.00 Amount Settled: $0.00

Customer Complaint

12/28/2021

I got charged for an order that I did not make and in order to cancel any further charges i have to log in to an account that I have no information on to be able to cancel . they have no phone number to speak with a live person and no other solutions to prevent any charges. I have no money this was the little money i had and they took it don't know how they got my information. Resolution Sought To return my money back as soon as possible and for their website to be shut down. I was reading I'm not the first they do this kind of fraud to please help this kind of scams should be stopped they take your money and you have to wait who knows how long to get your money back since its not 100's but to some it all they have to get through.

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