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YOKE Global, Inc complaints

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3405 Piedmont Road NE Suite #150
Atlanta , GA 30305 | Get Directions

http://www.nilclub.com

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Total Amount in Dispute:
$25.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against YOKE Global, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against YOKE Global, Inc

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4/10/2024

RESPONSE: Complaint was not answered Amount in Dispute: $25.00 Amount Settled: $0.00

Customer Complaint

3/15/2024

I sign up to support a few member of the Moravian University Basketball Team. I was paying $25 a month all ties were cut with Nil Clud and the team in February they were no longer permitted to use The Nil Club. On March 4th my card was debited for the monthly payment and I would like to have the $25 refunded since the team members can no longer get the money...I have emailed Nil Club several times canceled my membership and have heard nothing back from team... I have given them ample time to respond and haven't had no response back. Resolution Sought Refund for March 4th payment.

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