Find a reputable business?

Complaints and Resolutions

Zttx Design & Construction LLC complaints

Read Complaints File Complaint View Full Report

13325 Clairmont Way
Oregon City, OR 97045 | Get Directions

(503) 890-1504

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$4,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Zttx Design & Construction LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Zttx Design & Construction LLC

Sort by

2/7/2023

RESPONSE: Complaint was not answered Amount in Dispute: $4,000.00 Amount Settled: $0.00

Customer Complaint

1/12/2023

Debris flew out of one of their company vehicles on the highway hitting mine and damaging it. The driver who is also the owner told me he did not have his insurance on him and would send it to me. He has since stopped responding to all forms of contact without providing his insurance. Resolution Sought I would like this company to abide by the law providing insurance information for damages they cause and be penalized for failure to do so. They are hoping I don't know how to handle insurance claims and get away without one and they are now landing themselves in a lawsuit instead.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile