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Zwicker & Associates, P.C. complaints

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80 Minuteman Road
Andover, MA 01810 | Get Directions

(877) 368-4531

http://www.zwickerpc.com

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Total Amount in Dispute:
$16,296.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Zwicker & Associates, P.C. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Zwicker & Associates, P.C.

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9/13/2022

RESPONSE: Complaint was not answered Amount in Dispute: $16,295.86 Amount Settled: $0.00

Customer Complaint

8/18/2022

They are credit card collection Agency. We went to court for debt collections and it was rescheduled because they are suing me on my personal and business side, and I had no legal representation at that time. However, we did settle on a reduced amount prior to the court proceeding. But even though it was rescheduled for August 25 they still tried to take the money out of my bank account. But I put a stop payment in time before it actually happened. So were going back to court again but I'm not comfortable giving them my bank account because they will probably try again. If need be, I can furnish you to stop payment date that shows after the court proceeding took place. Are there any legal grounds that I have that I can take related to them trying to take my money out of my back and count even though were going back to court again on 25 August. Resolution Sought We have agreed to satisfy the debt invoked credit card # 3727-333125-88003 the matter will be satisfied in full in the amount of $7,900.00. I will send a bank check with stipulation of settlement that states this action is settled in full upon clearance of the funds, a stipulation discontinuing action with prejudice and paid in full. will be filed forthwith, and a stamped copy thereof will be sent to me for my records. You will also advise the court with a copy to me that the action is settled

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