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5550 Carntos Avenue, Suite B
Cypress, CA 90630
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(714) 527-0606

Company Rating

F

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege false and misleading advertising. Most complainants allege receiving checks in excess of $3000.00 for mystery shopping services; however, the checks are returned non-sufficient funds or non-existent which causes overdraft fees and other fees to the customer. Complainants requested overdraft fees and other bank fees be refunded.

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Complaint Closing Statistics

0 complaints against Research Assistance closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing a work at home business opportuinity for mystery shopping.

Primary Contact: Judi Unger (Office Manager)
Business Started: 3/4/2009
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We advise against sending money to this company. This company is sending letters, and what appear to be authentic checks, to unsuspecting consumers offering a job as a mystery shopper. The letter explains that their first assignment is to deposit the check into their bank account. Consumers soon find out the check is fraudulent and cannot be cashed, or causes overdraft fees and additional bank fees.

These types of offers are deceptive and are designed to entice the public to send fees to for false promises of employment. Addresses given are usually mail drops, or belong to other reputable businesses, advertised phone numbers reach recordings and calls are not returned, and no local phone numbers are listed. Most work-at-home companies advertise in states other than where they are located so as to avoid prosecution. Some of the typical complaints received alleges that the company does nothing more than advise recipients to place the same kind of ad in their own local papers. In other cases, customers receive nothing from the company. Most of these offers are made in conjunction with a money-back guarantee, but our experience is that few customers are able to obtain refunds despite the guarantee.

Other Considerations

This company has stolen the identity of a legitimate company who has operated in Southern California since 1970. They are using the company's name; however, operating out of a different address. The legitimate company who is considered a victim of identity theft has informed us that they have received numerous inquiries from other people interested in participating in the opportunity. We urge caution!

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Additional Info

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