Rice Fire Protection ratings, reviews and complaints - Fire Protection Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rice Fire Protection closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Rice Fire Protection is a full service family owned & operated fire protection contractor. We do installations of fire sprinklers & alarm systems for residential, commercial & industrial properties.

Primary Contact:	Charles Rice (Owner)
Business Started:	5/18/1991
Social:

About Rice Fire Protection

Rice Fire Protection has been providing California's construction industry with fire protection since 1991. Rice Fire Protection has only the best technicians on hand to execute high quality work. Our work crews are experienced, highly skilled, and courteous. No matter how large or small the task, Rice Fire Protection will get it right the first time! Rice Fire Protection is also family owned and operated, so you can rest assured that you will receive a friendly, personal touch that you deserve. Our goal is to ensure the complete satisfaction of every customer. Through our dedication to you, and our commitment to high-quality work, we know we can offer you the absolute best service in the fire protection industry.

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Licensing

California State Contractors License Board

Verified License

License Number: 619552
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Other Categories:

Electronic Equipment Retail

General Engineering Contractors

Electric Contractors