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Ricos Tacos El Tio

134 inquiries |
Fast Food Restaurants

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4200 West Imperial Highway
Inglewood , CA 90304 | Get Directions

(310) 671-8133

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/5/2021 Maria L.

Not told upfront about extra charge

Today went to restaurant and I place my order over phone and went to pick up order I ask the employee to please add three more salsas to my order and it was because I had 5 items in total. And I ask for 3 items the salsa on side. Went to paid for my order. And she give the recipe went I was walking to my car I notice $1.50 it said misc. I went back to restaurant and ask the cashier what it the misc charge for it and she told me for extra salsa the you ask me . And I told her you didn't mention the it was a charge for it. And I ask for my salsa on side. And she told me we have in the menu and I asked her to show to me it was a small letter wrong little and it said extra salsa $.50 extra. I told them this it the first time the I get charge for it. I don't think if fear the should let the cisuu ti Omer know because it not in the menu . I just be fair for the consumer!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ricos Tacos El Tio closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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