Ritax, Inc. ratings, reviews and complaints - Tax Preparation Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ritax, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Ritax, Inc. provides professional Tax Preparation Services for Individuals, Businesses and Corporations. Other services offered are: Immigration Consultant Services, Auto/Home/Commercial Insurance Services, Vehicle Registration Services, and more.

Primary Contact:	Rosa Torrente (President)
Business Started:	1/9/1996
Social:

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Licensing

California Department of Insurance

Verified License

License Number: 0G17848
Status: Active

California law requires tax preparers to register with the California Tax Education Council, (CTEC) and to post bond in the amount of $5,000.

To verify registration status, contact the CTEC by writing to, P.O. Box 2890, Sacramento, CA 95812-2890, or call (877) 850-2832, or send an email to [email protected]. The CTEC also maintains a website for online searches at https://www.ctec.org/payer/content.aspx?contentid=5

For businesses outside of California, please check with the agency that regulates this industry.

This company may be required to be licensed or registered for the Immigration Consultant services they provide. To check the status of this company's license or registration please contact the California Secretary of State at www.sos.ca.gov or call (916) 653-6814. This company's Bond Number is CA778779.

This company may be required to be licensed or registered for the Registration Services they provide. To check the status of this company's license or registration please contact the California Department of Motor Vehicles at www.dmv.ca.gov or call (800) 777-0133. This company's license number is 42344.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Ritax Income Tax

Ritax Insurance Services

Ritax, Incorporated

Websites:
There are no additional web sites.

Contacts:

Abad Cabrera (Tax Preparer)