Find a reputable business?

Reputation Report

Rivas Painting

269 inquiries |
Painting Contractors

File Complaint

1114 Mission Drive
Antioch, CA 94509 | Get Directions

(925) 768-3649

Monday - Friday: 7:00 am to 4:00 pm
Call us for a free estimate!

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 4 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/9/2019 Christine B.

I have and will keep recommending their painting services.

They painted both the exterior and interior of our home Enrique always goes above and beyond. The projects always move along and he sticks to the quoted time frames. If there are any hiccups in the project he thoroughly explains what needs to be done and answers any/all of our questions. I have and will keep recommending their painting services. I do not think I have had such a precise, through, and professional contractor at my home.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Rivas Painting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Rivas Painting has been part of the painting industry for 28 years. Our family owned and operated business was founded in Antioch, California, where we have diligently and faithfully served the region and surrounding areas.

Primary Contact:	Enrique Rafael (Owner)
Business Started:	6/1/2009
Social:

Interested in Rivas Painting?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 1025434
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Rivas Painting LLC

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile