Find a reputable business?

Reputation Report

Riverside Valley Pianos

108 inquiries |
Piano Lessons

File Complaint

5300 Melbourne Place
Riverside, CA 92508 | Get Directions

(951) 780-1281

http://www.rvpianostudio.com

Monday - Friday 10:00am - 8:00pm
Saturday 10:00am -1:00pm

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 3 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/17/2014 Mirtha A.

RVP Music Academy is the best place to learn music!!

RVP Music Academy is the best place to learn music and have fun while doing so. The teacher Henry Allain cares for the students and helps them gain musical knowledge in a fun way. He cares deeply for his students and treats them respectfully yet formally. My daughter has been with Mr. Allain for 10 years and has learned a lot from him, not only music wise, but about life as well.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Riverside Valley Pianos closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Riverside Valley Pianos offers private lessons in traditional one-on-one in either private or group setting. The group setting offers the additional benefit of playing as an orchestra.

Primary Contact:	Henry Allain (Owner)
Business Started:	4/24/1996
Social:

Interested in Riverside Valley Pianos?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

RVP Music Academy

Desert Valley Piano Service

Websites:

http://www.riversidevalleypiano.com

Contacts:

Customer Service

Laura Marcario (Office Manager)

Other Categories:

Pianos Retail

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile