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RLW Tile And Stone

23 inquiries |
Handyman Service

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20810 Anza Avenue Suite 207
Torrance, CA 90503 | Get Directions

(310) 793-7078

http://www.rlwtile.com

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against RLW Tile And Stone closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing handyman services, as well as tile and stone online retail sales.

Primary Contact:	Shawn Whitson (Owner)
Business Started:	1/1/2006
Social:

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Licensing

Individuals or companies who perform construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company is not licensed to provide installation services and cannot collect any money for installation services. This company has informed the Bureau they they retail tile and stone and refer customers to outside companies for installation services. We urge consumers to verify licensing of all companies performing installation services over $500.00.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

R L W Tile and Stone

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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