Robin Brooks Talent Management ratings, reviews and complaints - Talent Agencies and Casting Directors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants for this company allege that the company misappropriated thousands of dollars of wages earned by the children managed by the company by failing to pay the children for their services. Some complainants allegedly were offered a payment plan by the company for the unpaid wages, however, complainants report the company fails to make payments as agreed.

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Complaint Closing Statistics

0 complaints against Robin Brooks Talent Management closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing talent management services.

Primary Contact:	Robin Brooks (Owner)
Business Started:	1/1/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

This company has filed Chapter 7 bankruptcy. Under federal bankruptcy laws, Chapter 7 allows for liquidation of assets. For |information about filing a claim as a creditor, contact the clerk of the bankruptcy court.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Brooks Murphy Management

Robin Brooks Management

Websites:
There are no additional web sites.

Contacts:

Eileen (Assistant to Robin Brooks)

J Fred Bufanda Jr.

Addresses:

P.O. Box 51720, Irvine, CA, 92619

26411 Stratford, Lake Forest, CA, 92630

Reputation Report

Robin Brooks Talent Management

Complaints and Resolutions

Other Information