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Rodeway Inn

89 inquiries |
Hotels

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711 East Camp Wisdom Road
Duncanville, TX 75116-2829 | Get Directions

(972) 298-8911

http://www.choicehotels.com/te...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/22/2022 Tasha R.

I would like to see better management and house keeping them maybe the place could have a chance need better staff I would even give not even a star

No customer service the woman who works there maraina has no management skills what so ever very rude to customers you smell alcohol on her breath all the time. The house keeping doesn't do there job does not clean properly and the rooms are nasty. Trash all in hall way they do not vacuum they don't change out sheets half the time just use old ones and make the bed. The motel is a dump and it's only good as the management and she can not manage. I have never in all my years that working in the motel business have seen anything like it. She thinks she can talk down to people . I would not recommend this motel at all.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rodeway Inn closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is hotels.

Primary Contact:	Bob Patel (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Ramada Inn

Websites:
There are no additional web sites.

Contacts:

Office Manager

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