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Rodeway Inn

47 inquiries |
Motels

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4786 Beckley Road
Battle Creek, MI 49017 | Get Directions

(269) 339-3623

http://www.choicehotels.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/15/2021 Amanda W.

One they say I have a dnr means do not rent because they're saying that I left the room trash and I didn't

One they say I have a dnr means do not rent because they're saying that I left the room trash and I didn't and their housekeepers don't even dress in uniform they drink and smoke weed on the job. I don't think that's very professionally and then they leave rooms empty bad no not made or anything. Honestly I don't think they should be in business if they don't have their housekeepers drinking beer and smoking weed in the rooms where they're supposed to be cleaning and another thing. I don't think it's fear have dogs but others can't have a dog out there more than one. Get new owners and update their hotel and tell me the reason why I have a DNR which is crazy because I haven't been out there since last year and I went out there to check in this year and they said I have a DNR and first she said that I they didn't know why I have one and then I get told because I left the room a mess which was a lie they don't even have a phone number to call them you have to go out there...

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rodeway Inn closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a motel.

Primary Contact:	General Manager
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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