Romantic Threads

Dress was wrong size, wrong color and not of any quality

Ordered this dress via email from this page http://www.romanticthreads.com/virewesetwij.html - I wanted it in purple, sent my measurements in July 2014, seller was spotty with replies, sometimes I had to message 2-3 times before getting a reply, would never give me her number. I was never able to actually talk on the phone with Belinda about my dress. I have been emailing with Belinda for more than a year about this dress, put down final descriptions and measurements with this payment and the dress doesn't fit, is the wrong color and fabric, I am not satisfied at all. Here is a photo album of the images of the dress, the finishing, and the issues: http://imgur.com/a/iV647#0 During the entire process I never got pictures of fabrics or anything, Belinda says she doesn't do that. Had she sent me pics of the light lavender (almost white) fabric I would have told her no, that's the wrong color but I never got any emails from her that were not prompted by emails from myself. I cannot wear this dress. It is just not like the quality dresses Belinda shows on her website. I would like a full refund of all my payments to her. She said in the beginning she was ok with payments, and now that I have shown her how all the things are wrong and sent PDF copies of the emails showing what I actually wanted she now says she never should have taken payments. I have shipped it back to her, I don't want it. I just want a refund of my money and she is refusing to give me my money back. Belinda was very polite in the beginning, but in the last few weeks has gotten less cordial. When I told her I wanted a full refund she said no, so I put in a request via PayPal she got very angry. I understand she is frustrated, but I'm getting married in 3 weeks and I cannot wear a dress that is the wrong size, wrong color, and is poorly constructed.

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