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Roofix

279 inquiries |
Roof Contractors

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PO Box 1683
Fallbrook, CA 92028 | Get Directions

(858) 988-1015

http://www.roofixsd.com

Please contact company for business hours.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/9/2020 Sonia L.

I have recommended Roofix to family and friends.

My roof had a leak and I needed it to be repaired right away because it was near the start of the rainy season. I contacted Roofix and they came out immediately. I was provided an estimate, which I accepted and they started working on my roof that very day. They were able to finish ahead of time which I really appreciated. Their workers are friendly, punctual and I would like to point out this job was done during Covid and they took all safety measures including wearing a mask.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Roofix closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Roofix is a professional, licensed, residential and commercial roofing contractor offering services in Fallbrook, CA and surrounding areas. Please contact the business for a full list of services.

Primary Contact:	Laura Lopez (Co-Owner)
Business Started:	10/7/2020
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1069595
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Sergio Lopez (Owner)

First Name:

Last Name:

Email Address:

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