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Rooster Roofing, Inc

51 inquiries |
Roof Contractors

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2418 West Washington Blvd.
Los Angeles, CA 90018 | Get Directions

(800) 890-7663

http://www.roosterroofing.com

Contact company for business hours: 800-890-ROOF (7663)

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/11/2013 Taylor M.

Re-roof

Normally, I won't write a review unless I had a really great experience or a horrible experience with customer service, etc. In this case, I'm happy to say that I left a satisfied and proud customer. The main roofer, and I believe owner, Charles, came out to check out my roof and give me an estimate. He was really kind and made sure that I understood what needed to be done, and gave me a great price. I had compared the prices with 3 other roofing companies, and he was the best. He told me he's been in the roofing business for 30 years, which is another reason why I chose him. Overall, my experience with Rooster Roofing was great. He was able to answer all my questions, and at the final day of roofing, he even brought over some delicious fruit as a "thank you." I will not hesitate to recommend them to family and friends. It was a pleasure.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rooster Roofing, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide roofing contractor services for residential and commercial properties.

Primary Contact:	Claudia Kang (President)
Business Started:	2/4/2002
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Licensing

California State Contractors License Board

Verified License

License Number: 831351
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Rooster Roofing Company

Websites:
There are no additional web sites.

Contacts:

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