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Rosland Capital LLC complaints

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11766 Wilshire Blvd., Suite 1200
Los Angeles, CA 90025 | Get Directions

(888) 501-8947

http://www.roslandcapital.com

Monday-Friday:
7:00 AM-6:00 PM PST

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Total Amount in Dispute:
$360,888.00

Total Amount Settled:
$0.00

Complaint Experience

43%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Closing Statistics

7 complaints against Rosland Capital LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
3	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
3	Unanswered

7 complaints against Rosland Capital LLC

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8/5/2026

RESPONSE: Complaint was not answered Amount in Dispute: $200.00 Amount Settled: $0.00

Customer Complaint

7/10/2026

Consumer alleges your company sold them gold coins that were overpriced. Consumer reached out to your company because she wanted to invest in gold. They were convinced to purchase 54 quarter ounce formula one championship coins, she paid $99,999.00. In February 2025 they were again convenience to purchase a gold coin at $635.00 and 49 Billy Jean King quarter ounce coins at $2027 each. She has paid your company about $200,000 for coins. She has gotten quoted from other gold companies and the coins purchased in December 2004 were valued at $965.00 per coin. Consumer called to try and sell back the coins to no avail. She was told to continue to call and check is there was any buyback programs. Consumer wants to sell back the coins and be paid the money back $200,000.00 Resolution Sought Consumer wants to sell back the coins and be paid the money back $200,000.00

7/30/2026

RESPONSE: Complaint was not answered Amount in Dispute: $3,000.00 Amount Settled: $0.00

Customer Complaint

6/26/2026

I bought 3000.00 dollars worth of silver in January and they ripped me off won't call me back and I have had no response. This is the most terrible scam I have ever seen or even heard of Resolution Sought Give me my silver or my money back

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