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Round Robin

  51 inquiries |
Bars

616 Mendocino Avenue
Santa Rosa , CA 95401
| Get Directions

(707) 575-1354

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/16/2019

This situation has been more than frustrating.

Went to my favorite bar the round robin it was on a wed for a beer and some pool. I order a Coors give the bartender a 5 dollar bill she brings my dollar change and put the dollar on the bar so it's closest to her to where it looks like a tip given from me in fact it was placed as a tip given to herself since it was not a payday in which I have more to give in gratuity. I take the dollar to get quarters for a game of pool meet and greet friends that I know we talk at the bar. I ask the bartender for another Coors she says she has no more Coors only Coors light. I ask why she says to me we forgot to place them in the cooler this is a first I've been conning to this bar since I was 21 yrs old I'm am now 50. I say ok I will have one modelo a more expensive beer after time before I order a Coors a I ask if she has put any Coors in the fridge so it will be cold when I order another beer she says to me you don't tip and walks off. I'm sitting there stunned upset and wondering what the he'll just happened. I'm totally flabbergasted I've been just given a reason to complain. I ask her for management she says I have no # to give you you can make a note and give it to me. I say no thank you I have not gone back since because I don't like putting myself in uncomfortable places even though it is my favorite place to hang out. Fire the bartender that makes up her own rules that suit her best f*** the customer and what they need or want and played for damages if I can.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Round Robin closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is bars.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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