Route 66 Auto Center, Inc. ratings, reviews and complaints - Used Car Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Route 66 Auto Center, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Route 66 Auto Center, Inc. is a duly licensed used car dealership in the Victorville area.

Primary Contact:	Licea Israel Orta (Owner)
Business Started:	6/22/2007
Social:

About Route 66 Auto Center, Inc.

Route 66 Auto Center, Inc. offers a wide selection of quality, high-value automobiles for almost any budget. We have a variety of cars, vans, SUVs, and pickups available from many of today's top auto brands. We carefully select the vehicles we put on our lot and work hard to offer some of the best vehicles available in the Victorville, CA area. We make getting behind the wheel of your next vehicle easy with affordable financing options.Route 66 Auto Center Inc is dedicated to making the car buying experience simple. We hope you'll stop by or contact us the next time you're shopping for a quality used vehicle in the Victorville, CA area. We look forward to your visit.

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Liliana Orta (CEO)

Joel Paloss (Manager)

Reputation Report

Route 66 Auto Center, Inc.

Complaints and Resolutions

Other Information