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Rowntree Gardens

446 inquiries |
Retirement Community Homes

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12151 Dale Street
Stanton, CA 90680-3899 | Get Directions

(714) 530-9100

http://www.rowntreegardens.org

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rowntree Gardens closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Rowntree Gardens, a senior living community by Quaker Gardens is continuing care retirement community providing all levels of senior care including assisted living, 58 bed skilled nursing facility, post-operative rehabilitation, and memory care unit.

Primary Contact:	Zina Quigley (Director of Marketing)
Business Started:	9/7/1962
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration, please contact Department of Social Services at http://ccld.ca.gov/PG3581.htm or call (916) 657-2592.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Quaker Gardens

California Friends Homes

Websites:

http://www.quakergardens.com

Contacts:

Chung Sook Chang (Director of Nursing)

Josefina De La Cruz (Administrator)

Michael Gamet (Accting Administrator)

Laureen Phillips (Director of Nursing)

Other Categories:

Nursing Services

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