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Ruby Tuesday

42 inquiries |
Full Service Restaurants

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585 7th Avenue
New York, NY 10036 | Get Directions

(212) 382-3898

http://www.rubytuesday.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/27/2020 Alessandro D.

Around 3pm I entered the Ruby Tuesday location 585 7th ave NY, NY 10036 to ask a question about the redemption of T-Mobile's Tuesday's free appetizers and I was met with disrespect of an employee who decided that he wanted to laugh at me when I was told it could not be used. I then asked the to speak to a general manager because of being met with disrespect and asked if I could have ONLY his first name so I could file a report to the BBB and he refused, only after I informed him of my filing a complaint, as he was unaware that I could of paid for ANY meal myself, but I had never eaten there before. In all to be met with laughs of hysteria because of my question is very disrespectful and won't be tolerated period. I would like the name of the employee who taunted myself and laughed historically because of my question of redemption. I felt humiliated and disrespect Ed. I need his name to go forward with a complaint with the Attorney General of New York State.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ruby Tuesday closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is full service restaurants.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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