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Ruler Foods

  18 inquiries |
Independent Grocery Stores

2002 West Springfield Avenue
Champaign , IL 61821
| Get Directions

(217) 373-1450

http://rulerfoods.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/16/2020

Treated rudely.

We went to ruler foods. Going through the checkout line. The cashier was very unruly because I didn't realize my wife was going to pay for some items and I said no put it all together. And the cashier got real unruly and very unprofessional. She got really snappy and asked is this separate or together. My wife said we had a misunderstanding between her and myself. So the cashier said very snappy and very unprofessional, slinging items and asked what do you want to do. My wife also standing her ground said put it all together. The cashier still being very unruly and unprofessional raising her voice. We were very displeased asked for a manager. The cashier said she was a manager. My wife said she needs to speak to another manager. She called on the new store manager. We explained our situation with what had just happened. She said she'd speak to her. We still felt uncomfortable that the situation wasn't going to be dealt with in the proper manner. We shop there quite often but you can rest assure that if and when you visit there again we will not let this young hot headed manager wait on us any way shape fashion or form. We also explained to this new manager that we both work in the public with a much more interaction with the public and this kind of behavior will not be tolerated by our superiors without very strong disciplinary actions. P.S the new manager said her name was Jenny and if we needed anything else please feel free to contact her. She also stated that

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Ruler Foods closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.