S and A Pacific Construction ratings, reviews and complaints - General Engineering Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against S and A Pacific Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We specialize in all concrete services for driveways, flatwork, overlays, stamped & colored concrete. Our services in Richmond, San Francisco, CA and all over the Bay Area are available all week long.

Primary Contact:	Lukas Vera (Owner)
Business Started:	10/27/2022
Social:

About S and A Pacific Construction

S.&A. Pacific Construction is the premier concrete construction company in Richmond, San Francisco, CA and the Bay Area. With over 10 years of experience under our belt, we handle projects with skill and expertise. Locally owned, licensed, bonded, and insured, our services range from driveway installations, flatwork, overlays, stamped & colored concrete, and more! We are trustworthy and professional, giving you peace of mind that the job will be done right the first time. We know communication is key, so during a project, we make sure to give updates every step of the way. We also make sure to run tests and come back to make sure everything is running smoothly after the project is complete. We are here to make sure your project is done perfectly the first time with 100% satisfaction. We offer free estimates, so give us a call today or fill out a form on our contact page for service!

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Licensing

California State Contractors License Board

Verified License

License Number: 1098201
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Construction and Remodeling Services